How it fits together

Linking your work together — not just the data.

Business processes rarely stop at one department. An enquiry becomes a quote. Accepted work needs people, schedules and time records. A product order needs pricing, stock information, purchasing and despatch. OnTime brings these handovers into one platform.

For service businesses

Keep the commercial and delivery sides of customer work connected.

  1. Enquiry
  2. Estimate
  3. Quote
  4. Schedule
  5. Deliver
  6. Approve time
  7. Invoice

For product & distribution businesses

Coordinate products, orders, depots and communications.

  1. Purchase order
  2. Stock availability
  3. Sales order
  4. Inspection
  5. Depot despatch
  6. Customer notification

Solutions

Start with the package that fits your work

Each package covers a complete workflow. Shared capabilities such as scheduling and time recording work across them — you never buy them twice.

Sales & Service Delivery

Manage customer work from first enquiry to final invoice.

Register and qualify leads, prepare budget estimates and quotes, schedule accepted work, allocate tasks and keep an eye on project time and budget.

  • Sales pipeline
  • Estimates & quotes
  • Projects & tasks
  • Time & budget
  • Invoicing

Workforce & Scheduling

Coordinate your people, schedules and recorded time.

Allocate and prioritise tasks, build rosters and book appointments on a shared calendar. Teams record time on the go and managers sign it off digitally.

  • Rostering
  • Calendar view
  • Appointments
  • Timesheets
  • Digital sign-off

Products & Distribution

Connect purchasing, customer orders and despatch.

Maintain products, price catalogues and rates. Raise purchase and sales orders, check stock availability and organise despatch by depot.

  • Price catalogue
  • Purchase orders
  • Sales orders
  • Stock availability
  • Depot despatch

Service Desk

Keep customer requests connected to the work.

Log tickets, assign responsibility, create related tasks and track the time spent resolving each request — linked to the customer and project behind it.

  • Tickets
  • Assignment
  • SLA policies
  • Time on requests

Members & Operational Records

Keep relationships and supporting records organised.

Register and manage members, keep business documents in one library, capture audit surveys and follow the status of inspections.

  • Member management
  • Document library
  • Audit surveys
  • Inspections

Specialist capabilities

Add what your operation needs

Optional capabilities for teams working across sites, with regulated workforces or with many stakeholders to keep informed.

Location-aware attendance

Clock-ins checked against your worksites, with Google Maps views of where work happens.

Biometric identification

Confirm who is clocking in at the point of attendance, not just which device was used.

Visa & work-rights checks

Support employee work-rights checks through VEVO, with the visa holder's permission.

SMS & notifications

Keep customers, suppliers, growers and depots informed as orders and work progress.

Analytics dashboards

Review the sales, project, time, service and operational activity in your subscribed modules.

Mobile access

Assigned work, time recording and approvals for people who are rarely at a desk.

Who it's for

Built around the way you already work

Professional services & contractors

Connect your sales pipeline to project delivery, approved hours and invoicing.

Multi-site service businesses

Keep jobs, rosters, time records and customer requests together.

Wholesale & distribution

Connect purchasing, orders, stock availability and depot despatch.

Grower & produce businesses

Coordinate products, rates, orders, depots and grower communications.

Modular by design

Start with what you need. Know what it costs.

You do not need to buy every capability on day one. Choose a package that supports your current operations, then add modules and users when there is a business reason to expand.

  • Packages built around complete workflowsEach one finishes a job end to end, so you are not assembling features to get value.
  • Clear per-module, per-user pricingSee what is included before you commit.
  • Expand when you are readyAdd modules and users later without rebuilding your existing records.
  • Configure before customisingStandard settings cover common needs; bespoke work is scoped separately and agreed up front.

Ready to bring your operations together?

Book a demo to see how OnTime can help you manage deals, schedules, projects, people, orders and despatch in one connected platform.

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